PRIVACY POLICY

Effective Date: 13 November 2024
At I Was Born in a Zoo (the “Website”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our Website, in accordance with applicable privacy laws.
1. Information We Collect
1.1 Personal Information
When you make a purchase or attempt to make a purchase, we collect certain personal information, including but not limited to:

● Name
● BillingandShippingAddress
● Payment Information (e.g., credit card details) ● EmailAddress
● PhoneNumber

1.2 Automatically Collected Information
When you visit our Website, we automatically collect certain information about your device and usage, including:

• ●  IPAddress

• ●  BrowserInformation

• ●  TimeZone

• ●  CookiesandTrackingTechnologies(toimproveyourbrowsing

  experience)

  2. How We Use Your Information

  We use your personal information for purposes including, but not limited to:

• ●  ProcessingandFulfillingOrders:Toprocesspayments,arrangefor

  shipping, and provide you with order confirmation.

• ●  Customer Support: To respond to your requests and support

  inquiries.

• ●  Improving Our Website: To enhance the Website, products, and

  services based on customer behavior and feedback.

• ●  Marketing Communications: To send you updates on products,

  promotions, or changes in our services if you opt-in.

  3. Sharing of Information
  3.1 Third-Party Service Providers
  We may share your personal information with trusted third-party providers who assist us in operating our Website and services, including:

  ● Payment Processors: To process your payment securely.
  ● Shipping Partners: To fulfill orders and arrange delivery.
  ● Analytics and Marketing Services: To understand how visitors use

  our Website and to tailor marketing efforts.
  3.2 Legal Requirements
  We may disclose your information if required to do so by law or in response to legal requests, such as a court order or government investigation.
  4. Security
  We implement security measures to protect your personal information from

unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You may choose to disable cookies in your browser settings, but please note that some features of our Website may not function properly as a result.
6. Your Rights
Depending on your location, you may have the right to:

• ●  Access: Request access to the personal data we hold about you.

• ●  Correct: Update or correct your personal information.

• ●  Delete: Request the deletion of your personal data, subject to certain

  legal exceptions.

• ●  Object: Opt out of certain processing of your information, such as

  marketing communications.
  To exercise these rights, please contact us using the contact information below. 7. Retention of Information
  We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
  8. Children’s Privacy
  Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we may have inadvertently collected such information, please contact us to remove it.
  9. International Transfers
  As we are based in France, your information will be processed in accordance with French and EU privacy laws. If you access our Website from outside the EU, your data may be transferred to, stored, and processed in a jurisdiction with different data protection laws.
  10. Updates to This Privacy Policy
  We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page, and significant changes will be communicated to you directly.
  11. Contact Us
  If you have questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us at:
  I Was Born in a Zoo
  Owner: Chloe Valorso
  Email: chloe@iwasborninazoo.com